To Customers with Reserved Storage Units

Units assigned for short-term storage have recently been found to contain items exceeding their stated retention period. As a result, access procedures will differ depending on the status of the reservation at the time of entry.

Holders whose reservations have lapsed may still be granted temporary access, though retrieval will be limited to items that can be removed without additional handling. Requests involving oversized containers or repacking may be deferred until staff availability permits.

Items remaining beyond the adjusted retrieval window may be relocated within the facility without individual notification. This relocation does not alter ownership but may affect immediate accessibility.

Customers who anticipate complications are advised to plan accordingly.
---

(1) What is the primary purpose of this notice?

(2) What can be inferred about customers with expired reservations?

(3) In the notice, the word “lapsed” is closest in meaning to